Case - T.C Pharma-Chem

BizOne helped modernize T.C. Pharma-Chem’s analytics by implementing a Microsoft data platform to and Power BI reports to solve a variety of challenges and pain points in their day to day business activities.

T.C. Pharma-Chem is a wholesaler of pharmaceutical and medical products.

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What kind of business do you run?

T.C. Pharma-Chem Co., Ltd. was established with the aim of providing Thai consumers with high-quality pharmaceutical and health products that meet international standards. We are dedicated to improving the health of the Thai people by offering products of the highest quality. With our extensive experience and expertise in this field, we ensure that every product we release into the market meets international standards and contributes to the betterment of the health and quality of life of the Thai people. We continuously engage in research and development to maintain our commitment to quality and to provide the best possible products to our customers.

Where are you headed as a business?

T.C. Pharma-Chem Company Limited strives to become an industry leader in the distribution of medicines and health products by providing high-quality products and excellent services to its customers. The company is committed to developing and improving its management system to ensure maximum efficiency in responding quickly and accurately to customer needs. Additionally, the company places great emphasis on building and maintaining strong customer relationships to foster trust and long-term brand loyalty.

What challenges were you facing and what motivated you to solve them?

  1. Accessing and utilizing organizational data spread across multiple systems and databases such as SAP and Excel files is challenging and limited to personnel with specialized skills.
  2. Creating reports and analyzing data is time-consuming, making it difficult to respond to changes quickly

Why did you choose us over the competition?

Flexibility in managing the scope and deliverables of development including an active working style that emphasizes consultation and suggestions to solve different problems or find solutions to create the most appropriate results together.

How do you use our product /service, and how do you find that process?

Expanding opportunities from using information we have from various systems, collect and analyze data by developing a centralized data platform to support sales and marketing in understanding customers and identifying trends and happenings in transactional data to create data-driven strategies for services. Better and sustainable organizational growth including increasing the efficiency of management in activities such as warehouses, budgets, and others to increase efficiency, increase management potential, and reduce unnecessary losses. Through reports and dashboards in the Power BI system, which support real-time data updates. It allows users to instantly track performance and key trends.

How have you benefited from using our product/service so far and how has it improved your day-to-day life?

Multiple sources of information can be consolidated and analyzed more easily with a user-friendly interface, saving time and reducing complexity. 

Reduced time increases team efficiency, enabling more creative work and adding value to the organization.

What lessons were learned from the project?

Designers and users must understand the importance and relevance of each piece of information to create an organized dashboard that presents data in a clear and easy-to-understand manner to increase efficiency in data communication.

What would you say to other businesses facing the same challenges as you did?

In today’s world, it is crucial for organizations to have a reliable and efficient method of analyzing large volumes of data. This helps in discovering valuable insights and understanding different trends. To achieve this, it is important to have access to tools that can help in quickly analyzing and creating reports, which in turn helps the company to function effectively.